Privacy Policy
Your privacy matters
We only collect data necessary to provide and improve the Platform. We never sell your personal information.
We collect information you provide directly to us, information collected automatically as you use the Platform, and information from third-party services you connect to your account.
This includes your name, email address, payment details, profile photo, and any content you submit such as reviews, notes, or messages to instructors.
We automatically collect device information, IP address, browser type, pages visited, and course progress data to operate and improve the Platform.
We use analytics tools to understand aggregate usage patterns, such as which courses are most popular, so we can improve the learning experience.
With your consent, we may send you emails about new courses, promotions, or platform updates. You can opt out at any time using the unsubscribe link in any email.
We use your data to provide the Platform, process payments, personalize recommendations, communicate with you, and maintain the security of our services.
Where GDPR applies, we process personal data on the basis of contract performance, legitimate interests, consent, or legal obligation, depending on the purpose.
We share data only with service providers who help us operate the Platform (such as payment processors and hosting providers), or when required by law.
Our Platform integrates with third-party services such as payment processors, video hosting, and analytics providers, each governed by their own privacy policies.
Your data may be processed in countries outside your own. Where required, we use appropriate safeguards such as standard contractual clauses to protect transferred data.
We retain personal data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.
We use industry-standard technical and organizational measures, including encryption in transit, to protect your information from unauthorized access.
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing.
You can permanently delete your account and associated personal data from your account settings at any time, subject to legal retention requirements.
The Platform is not directed at children under 16. We do not knowingly collect personal data from children without parental consent.
We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice on the Platform.
Questions about this Privacy Policy can be sent to privacy@futureskillsacademy.com or via our Contact page.
Frequently Asked Questions
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